Conference Theme:
An Intensive Program for Auditors, Managers, Executives, and Practitioners of ISO 9000 & QMS Standards
Deadline for Abstract Submission: August 31, 2010
Conference Technical Sessions: March 14-15, 2011
Conference Workshops: March 13, 2011
Proposal Submission Guidelines
Proposals will be reviewed by the Technical Committee for relevance to the theme and objectives, demonstrated application, and technical content. Priority will be given to best practices, new and unique approaches and case studies, and interactive sessions that have resulted in measurable improvements to organizational processes and/or customer satisfaction.
If you are submitting a proposal for either or both conferences, please submit your proposal electronically to: papers@iso9000conference.com.
For further information about submitting a proposal, please download the ISO 9000 Announcement & Call for Papers.
Click here to download a sample Justification Letter.
For nearly two decades, the International Conference on ISO 9000 continues to be the world’s leading conference on the ISO 9000 and related standards. Each year, the Conference connects speakers, professional practitioners, academia and registrars from a diverse range of sectors for engaging dialogue on the latest topics in the field of international standards. The 19th annual conference will feature presentations on a variety of business-sustainability issues, including:
Standards, Trends & QMS Evolution
- ISO 9001
- ISO 9004
- ISO 10002 for Complaints Management
- AS9100 for Aerospace & Defense
- ISO 13485 for Medical Devices & FDA
- TS16949 for Automotive
- ISO 14001 for EMS
- OHSAS 18001 and 18000 for Occupational Health and Safety
- ISO 19011 Guidelines for Quality and/or EMS
- TL 9000 for Telecommunications
- ISO 17025 for Testing and Calibration Laboratories
- ISO 22000 Requirements for Food Safety
Disciplined Problem Solving
- Root Cause Analysis
- A3 Problem Solving process
- DMAIC (Define-Measure-Analyze-Improve-Control)
- OODA Loop (Observe-Orient-Decide-Act)
- 8D (Eight Disciplines Problem Solving)
- PDCA (Plan-Do-Check-Act)
- TRIZ (The Theory of Inventor's Problem Solving)
- New and innovative approaches to problem solving and corrective action
Customer Relationship Management
- Effective management of Customer Complaints
- Quality Function Deployment (QFD)
- Voice Of the Customer (VOC)
Systems Planning
- Social Responsibility
- Leadership to Drive Change
- Open Systems Theory
Global Supply Chain Management and Improvement
- Outsourcing
- Business to Business (B2B)
- Acquisitions & Mergers
Managing for Problem Prevention
- Risk Management Methods & Tools
- Defining Potential Problems (e.g. FMEA)
- Statistical Process Control (SPC)
- Lifecycle Analysis (LCA)
Optimizing Operational Excellence
- Using ISO 9004:2009 for QMS Excellence
- Rules, tools and fundamentals for performance
- Leveraging crisis mode with quality initiatives
- Agility tools and tactics
- Applying Lean Principles in Cost-Cutting
- Auditing for ROI
Professional Development and Human Resource Management
- Getting Hired in Tough Times
- Facilitation Skills
- Preparing for Certification Exams
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Conference Theme:
A Comprehensive Program for Lean & Six Sigma Professionals at Every Level From Manufacturing, Service and Government Organizations
Deadline for Abstract Submission: August 31, 2010
Conference Technical Sessions: March 15-17, 2011
Conference Workshops: March 15 & 18, 2011
Proposal Submission Guidelines
Proposals will be reviewed by the Technical Committee for relevance to the theme and objectives, demonstrated application, and technical content. Priority will be given to best practices, new and unique approaches and case studies, and interactive sessions that have resulted in measurable improvements to organizational processes and/or customer satisfaction.
If you are submitting a proposal for either or both conferences, please submit your proposal electronically to:papers@iso9000conference.com
For further information about submitting a proposal, please download the Lean & Six Sigma (LSS) Announcement & Call for Papers.
We are a conference created by practitioners, for practitioners. For this reason, our six year journey has made us one of the most popular Lean & Six Sigma conferences. We are frequently considered the best-valued conference in terms of content and price.
Join our list of organizations that have presented such as Abidian, Advanced Technology Services (ATS), Allscripts, BMW, The Boeing Company, Bridgestone-Firestone, Coca-Cola Company, Competitive Solutions, ConMed Linvatec , Duke Energy Corporation, Flint Group, Goal/QPC, Hoffman-LaRoche, IBM, Idaho National Laboratory, Lockheed Martin, Minitab, National Institute of Standards, Purdue University, Quest Diagnostics, Saab Barracuda, Schneider-Electric, Southern Illinois University, Southern Institute on Children and Families, St. Francis Hospital, Care Trust Sunbeam/Jarden, Teleflex Medical, Timken, University of Tennessee, U.S. Airforce, U.S. Army, Volt Information Sciences, Wells-Fargo Financial
The following is a list of suggested topics; however, you are not limited to the list. Feel free to send proposals in areas that you feel are relevant.
- A3 Management for Organizational Learning and Problem Solving
- Application of specific Lean and/or Six Sigma Tools
- Applied Statistics for Process Improvement
- Careers in Lean & Six Sigma
- Case studies for Lean and/or Six Sigma
- CRM's Influence/Impact on Organization's Knowledge Management
- Customer feedback to drive product/service innovation
- Customer Relationship Management
- Deployment of Lean and/or Six Sigma in small and medium size companies
- Design for Six Sigma (DFSS), Lean Design, and/or Innovation
- Educating Customers to Make Better Choices
- Execute Business Strategy using Lean/Six Sigma Processes
- Future trends and new applications in Lean/Six Sigma
- Hoshin Planning
- Integration of Lean & Six Sigma with quality management concepts
- Intranet and Internet applications of Lean/Six Sigma
- ISO 9000 integration of Lean & Six Sigma
- Leadership's Evolution to Mentor & Coach
- Leading in the age of Transparency
- Lean & Six Sigma applications and their effect on the bottom line
- Lean & Six Sigma to Manage Risk & Enhance Internal Management Controls
- Lean Accounting and the Language of Money
- Lean and/or Six Sigma in support and administrative functions
- Leveraging ISO & LSS to Sustain a Culture of CPI
- LSS and its application to Sarbanes-Oxley
- LSS and Market Sustainment
- LSS for Product/Service Reliability
- Must-have or unique products and services for Lean/Six Sigma applications
- PMP and Lean & Six Sigma
- Project selection & strategies
- Quality Leadership Inventory & Selecting Your Green & Black Belts
- Six Sigma and its link to TQM, Kaizen or Continuous Improvement
- Strategic Alignment & Deployment (SA&D)
- Strategic Change Management
- Supply Value Chain Management
- Theory of Constraints and its Relationship to LSS
- Voice of the Customer
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the list above, or you may select one of the following gifts instead of two separate gifts.
Please refer to this coupon and use the Early Registration Code: "AQI" to qualify for the early Registration Gift. 
