• Home

2018 ISO 9000 WORLD CONFERENCE ANNOUNCES
 CAPTAIN SULLY SULLENBERGER AS KEYNOTE SPEAKER

Conference Theme for 2018
Tools & Tips for Audits, and Easy Transitioning to the New ISO 9001 Standard

ABOUT THE CONFERENCE

  • ISO 9000 World Conference is the first, and the longest running conference on ISO 9000 & Related Quality Management Standards.

  • With 50+speakers, and hands-on workshops, the 2018 conference is definitely the must-attend event for every Quality Management Professional.

  • The transition to ISO 9001:2015 is getting started, and other key management system standards are undergoing their own revisions. It is time for all organizations to start their work to achieve conformity. At this conference top experts in the world will show you the way to success with the new standards.

  • This unique international event brings together leaders in the field of ISO 9000 and QMS Standards. If you are concerned about the changes in ISO 9001 and the related Quality Management System Standards (QMS), come and learn from the people who are working on making the changes and from those who have begun implementing the changes.

Register Now & Save
$100 plus receive a gift until February 23, 2018. Click here for Conference Pricing
Download Registration FormREGISTER NOW 

Download a copy of the Conference at-a-Glance 

here

2018 Exhibitor Registration Open Now!
REGISTER NOW

Download Speaker InstructionsSPEAKER INSTRUCTIONS

You can still submit a Proposal as a substitute or backup SpeakerSUBMIT A PROPOSAL

CONFERENCE AT-A-GLANCE

Wednesday, April 4, 2018

8:00 AM–
3:00 PM

Workshop 1 - Internal Auditing of ISO 9001:2015 - How to Audit a Process-Based Quality Management System
Charles Cianfrani, CEO, Green Lane Quality Management Services LLC, Green Lane, PA, USA
Co-Presenter: Jack West,
CEO, John West Consulting, LLC, The Woodlands, TX, USA

4:00 PM–
5:00 PM

Track 1 - ISOLSS Joint Keynote
208 Seconds: A Lifetime of Lessons 
Captain Sully Sullenberger

5:00 PM–
6:00 PM

Reception with Sully Sullenberger

6:30 PM–
7:30 PM

Speakers Meeting

Thursday Morning, April 5, 2018

 

Track 2 - Keynote
ISO 9001:2015 Transition Is Here!

8:00 AM–
8:15 AM

Opening Remarks  
Lorri Hunt, Chair, 2018 ISO 9000 World Conference & Lead U.S. Delegate
to ISO TC176/SC2; President, Lorri Hunt & Associates, Inc.

8:15 AM–
9:00 AM

Session #ISO – 021
Johnson Controls Manufacturing
System – Furthering the Quality Journey

Craig Williams, VP Enterprise Total Quality Leader, Johnson Controls, Novi, MI, USA

9:00 AM–
9:45 AM

Session #ISO – 022
The System Behind Internationally
Recognized Accredited Certificati
on

Natalia Larrimer, Business Development, ANAB, Alexandria, VA, USA

9:45 AM–10:15 AM  Refreshment Break

 

Track 3 - Keynote
Tips for Success for ISO 9001:2015 Audits and Transition

10:15 AM– 11:00 AM

Session #ISO – 031
Success Tips for the ISO 9001:2015 Transition:
Own Your Syste
m

Lorri Hunt, Lead U.S. Delegate to ISO TC176/SC2; President, Lorri Hunt & Associates, Inc.

11:00 AM– 11:45 AM
Session #ISO – 032
Panel Discussion - Audits: Certification,
Accreditation, and Your Organiza
tion

Moderator: 
Lorri HuntLead U.S. Delegate to ISO TC176/SC2; President, Lorri Hunt & Associates, Inc.

Panel Members:  
Alan Daniels, QMS Strategy, Integration and Industry Quality Standards Management, The Boeing Company, Lake Stevens, WA, USA
Natalia Larrimer, Business Development, ANAB, Alexandria, VA, USA
Dr. Isaac Sheps, Former Senior VP Eastern Europe, Carlsberg Group, Standards Institution of Israel, Ramat Hasharon, Israel
John E. (Jack) West, Past Chair US TAG to TC 176 and Member of SC 2 WG on the QMPs
Craig Williams, VP Enterprise Total Quality Leader, Johnson Controls, Novi, MI, USA

11:45 AM– 1:00 PM
Lunch Break
 

Thursday Afternoon, April 5, 2018

  Track 4  ISO 9001:2015 Transition and the Context of the Organization

Track 5 – Maximizing Audit Results with ISO 9001:2015

Track 6 – Tools for Audits and Customer Satisfaction

1:00 PM–
1:35 PM

Session #ISO – 041
Taking “Interested Parties” in Context: Managing the Legal Risks of Section 4.2
Jennifer Dukarski, Shareholder, Butzel Long, Ann Arbor, MI, USA

Session #ISO – 051
Effective Audit Conclusions Related to ISO 9001:2015
Robert Freeman, President, Practical Perspectives, Dallas, TX, USA

Session #ISO – 061
eAuditing:
A Matter of Context!

Shauna Wilson, President, Amazon Consulting, Inc., Corvallis, OR, USA

1:35 PM–
2:10 PM

Session #ISO – 042
Efficient Transition for an Effective System
Kristin Case, Consultant, CaseConsults, Tulsa, OK, USA

Session #ISO – 052
ISO 9001:2015 Managing External Audit Findings
John Scheftic, Quality Manager, QUMAC Services, Stow, OH, USA

Session #ISO – 062
We Want Our Customers
to Be Satisfie
d!

Cristina Gatti, Head of Central Quality Department, Bosch Rexroth Oil Control S.P.A., Nonantola, Modena, Italy

2:10 PM–
2:45 PM

Session #ISO – 043
Five Easy Transition Tricks and One Philosophy to Boost Value
Colin Gray, President, Cavendish Scott, Inc, Denver, CO, USA

Session #ISO – 053
Process Auditing and Risk-Based Thinking for Improved Audit Performance
Afaq Ahmed, Independent Consultant, Afaq Ahmed Training and Consulting

Session #ISO – 063
How to Increase the Value of Your Supplier Auditing Program
Angelo Scangas, President, Quality Support Group, Inc., Peabody, MA, USA

2:45 PM–
3:15 PM


Refreshment Break



Track 7 – Engaging Top Management and Managing Risk

Track 8 – Integrating Standards and Combining Audits

Track 9 – The Synergy Between ISO 9001, Risk, and Lean Six Sigma

3:15 PM–
3:50 PM

Session #ISO – 071
Engaging Top Management
Beth Coody, ISO Internal Auditor, Cavendish Scott, Inc, Aurora, CO, USA

Session #ISO – 081
How to Audit to the Combined ISO 9001:2015 and 13485:2016 Standards
Nancy Pasquan, President, Eyes On, Inc., Escondido, CA, USA

Session #ISO – 091
Quality/Lean Management System Core Tools
Jd Marhevko, VP QLMS & EHS, Accuride Corporation, Saline, MI, USA

3:50 PM–
4:25 PM

Session #ISO– 072
Achieving Leadership Engagement in Your Quality Management System
Kristy Kistner, Director, Quality, ORAU, Oak Ridge, TN, USA

Session #ISO – 082
Integration of ISO Standards into One Management System
Reem Jasim, Senior Manager Quality Assurance, Labour Fund, Manama, Bahrain

Session #ISO–092
Using Process Failure Mode Effects Analysis to Evaluate Risk and Opportunities in Manufacturing
Patsy Brown, Quality Director, Lennox Industries, Stuttgart, AR, USA

4:25 PM–
5:00
PM

Session #ISO– 073
Risky Business: Meeting the ISO 9001:2015 Risk Requirements in the Gaming Industry
Laura Denktash, Performance Excellence Manager, VGT - An Aristocrat Company, Tulsa, OK, USA

Session #ISO – 083
Management Review - Light a Fire/Step Out From Under the Trees
(Speaker to be announced)

Session #ISO – 093
Lean Six Sigma and ISO 9001- Comparison and Optimization of Synergies
Maria Achilleoudes, Independent Management Consultant and Trainer, Opti Link Management Consultancy, Nicosia, Cyprus

 

Friday Morning, April 6, 2018

  Track 10 – Auditing to Ensure Effective Corrective Action

Track 11 – Create Your Toolbox for Easy Transition

Track 12 – Transition to the New AS9100 for Aviation, Space & Defense

8:00 AM–
8:05 AM

 Announcements  Announcements  Announcements

8:05 AM–
8:40 AM

Session #ISO – 101
Audits: What to Ask, and When to Ask Them?
Marc Vogin, Fellow Quality Engineer, Siemens Energy, Inc., Orlando, FL, USA


Session #ISO – 111
A Multi-National Organization’s Transition to ISO 9001:2015
William Kovacich, Quality Engineer, Caterpillar, Inc., Columbia, SC, USA

Session #ISO – 121
Innovative Concepts in Aviation, Space, and Defense Quality Management Standards
Alan Daniels, QMS Strategy, Integration and Industry Quality Standards Management, The Boeing Company, Lake Stevens, WA, USA

8:40 AM–
9:15 AM

Session #ISO – 102
ACA: The One Page Internal Audit and Corrective Action
Joseph Foy, Quality Manager, M&M Electric Service, Inc., Gastonia, NC, USA

Session #ISO – 112
Create Your Own Toolbox for a Smooth Transition to ISO 9001
Susan Moore, Compliance and Self-Assessment, Lockheed Martin Missiles

Session #ISO – 122
Lesson Learned from Aerospace Transition Audits
Roger Ritterbeck, Aerospace Product Manager, Bureau Veritas, Cuyahoga Falls, OH, USA

9:15 AM–
9:50 AM

Session #ISO – 103
Writing Precise and Effective Nonconformity Statements
Matthew Leiphart, Consultant, Cavendish Scott, Inc, Denver, CO, USA

Session #ISO – 113
Innovation, The Art of Being Wrong
Stefana SaxtonBusiness Excellence Innovation Leader, Black & Veatch, Overland Park,  KS, USA

Session #ISO – 123
AS9100 Transition – Trends, Lessons Learned & Risks
Buddy Cressionnie, President, ASD Expertise, LLC, Trophy Club, TX, USA

9:50 AM–
10:15 AM


Refreshment Break



Track 13 – Building a Sustainable Quality Management System

Track 14 – Changing the Audit Culture with ISO 9001:2015

Track 15 – Human Side of Continual Improvement and ISO 9001:2015

10:15 AM–10:50 AM

Session #ISO – 131
The Pursuit of Sustained Success with the Aid of Your Management System
Robert Freeman, President, Practical Perspectives, Dallas, TX, USA

Session #ISO – 141
A Simplified Approach to a Process Based Quality System
Mark Netzel, VP of Quality, Die-Matic Corporation, Parma, OH, USA

Session #ISO – 151
Harmonizing People and Processes Through Lean Software Concepts
Max Doleh, President/CEO, Productive Technologies, Oklahoma City, OK, USA

10:50 AM–11:25 AM

Session #ISO– 132
Futureproofing Your Business
Korey Zawadzki, Partner-VP Operational Excellence and Business D, Competitive Solutions, Inc, Alpharetta, GA, USA

Session #ISO – 142
Effective Process Metrics
Tracy Stephens, Lead Auditor, Quality Systems Services, Binghamton, NY, USA

Session #ISO–152
Making Continuous Improvement a Reality
Monroe Ratchford, President, LEAPS Consulting, Dumfries, VA, USA

11:25 AM–12:00 PM

Session #ISO– 123
Integrated Value–Beyond Sustainability
Chad Kymal, Chief Technical Officer, Omnex, Inc., Ann Arbor, MI, USA
Co-Presenter: Prof. Dr Wayne Visser, Professor of Integrated Value, Antwerp Management School, Antwerpen, Belgium

Session #ISO – 143
Conducting Better Process Audits
Dan Reid, Principal Consultant, Management Systems Consulting LLC, Farmington, MI, USA

Session #ISO – 153
Preventing Human Error in the new ISO 9001:2015 Standard
(Speaker to be announced)


12:00 PM–
1:15 PM

   Lunch Break  
 

Friday Afternoon, April 6, 2018

  Track 16 – Achieving Organizational Success Through Quality Management Systems

Track 17 – Operational Excellence Through Audits and Voice of the Customer

1:15 PM–
2:00 PM

Session #ISO – 161
Quality Management and 
Organizational Success

Isaac Sheps, Former Senior VP Eastern Europe, Carlsberg Group, Standards Institution of Israel, Ramat Hasharon, Israel

Session #ISO – 171
The Evolving Contemporary Role of the Audit Process: A Call for Thoughtful Action
Jack West, CEO, John West Consulting, LLC, The Woodlands, TX, USA
Co-Presenter: Charles Cianfrani, CEO, Green Lane Quality Management Services LLC, Green Lane, PA, USA

2:00 PM–
2:45 PM

Session #ISO – 162
Process Excellence Framework in Technology R&D Organization
Nuray Gurtekin-Sen, Head of Global Process & Quality, Digitalization & Automation, Siemens, New York, NY, USA

Session #ISO – 172 (Mini-workshop)
Uncover, Translate, Balance, Measure,
Deliver, and Satisfy the Voices of
 Customers

Robin Lawton, Leadership Strategist, C3 Excellence, Inc., Sarasota, FL, USA

2:45 PM–4:00 PM


(Above Mini-workshop continued until 4 PM)




 

Saturday, April 7, 2018

WORKSHOP 2
The ISO 9001:2015 Transition–Implement and Sustain as Easy as
1-2-3

WORKSHOP 3
Aviation, Space, and Defense: AS9100:2016 the Future of Quality Management

8 :00 AM-5 PM; 0.8 CEU
Lorri Hunt, Chair, 2018 ISO 9000 World Conference & Lead U.S. Delegate to ISO TC176/SC2; President, Lorri Hunt & Associates, Inc

8 :00 AM-5 PM; 0.8 CEU
Buddy Cressionnie, President, ASD Expertise, LLC, Trophy Club, TX, USA
Co-Presenter: Alan Daniels, QMS Strategy, Integration and Industry Quality Standards Management, The Boeing Company, Lake Stevens, WA, USA