The World’s Leading Conference on ISO 9000 & QMS Standards  
The World’s Leading Conference on ISO 9000 & QMS StandardsISO 9000 WORLD CONFERENCE

 March 9-10  2015 

JW Marriott Houston
Houston, Texas, USA

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Revisions to ISO 9001, ISO 14001, ISO 13485, AS9100, TS16949, ISO 9000: Why and How It will Impact Your Organization

In it's 23rd year, ISO 9000 World Conference has become the most important annual gathering in the world bringing together leaders in the field of ISO 9001, ISO 14001, ISO13485, ISO 9000, AS9100, and QMS Standards. Organizations today must reinvent themselves continually to remain competitive. 

If you are concerned about the changes coming in ISO 9001 and the related Quality Management System (QMS) Standards, come and learn from the people who are working on making the changes and from those who have begun implementing the changes. Determining the right time to make change is critical to not applying resources too soon for fear of having to make additional change or correction down the road. It is important to keep pace with the revision process and consider potential changes in the context of your organization. 

Don't wait until the last minute to learn about these changes. Take the lead and get ahead of your competition on complying with the revision. Many industry-specific QMS Standards are based on ISO 9001 and when the ISO 9001:2015 is published, related industry-specific standards are likely to change. You need to be aware of the impact of the revisions on your business.

Technical Program - Day 1Technical Program - Day 1-Monday, March 9, 2015
Keynote: A New Era for Quality Management System Standards
8:00 AM - 10:00 AM

 Session #ISO-011; 8:10 AM-8:50 AM
The Future Has Moved and Left No Forwarding Address
Hank Moore, Corporate Strategist™, Management Resource Institute,
Silver Fox Advisors; Houston, TX, USA

Session #ISO-012; 8:50 AM-9:30 AM
A New Era of Management System Standards – Implications of the ISO 9001 Revision
Nigel Croft, Ph.D., Chairman of ISO/TC176/SC2 at ISO, ISO International Organization for Standardization, UK

Session #ISO-013; 9:30 AM-10:00 AM
ISO 9001:2015 – Separating the Facts from Fiction
Lorri Hunt, President, Lorri Hunt & Associates, Inc.; Kansas City, MO, USA

Morning Break 10:00 AM - 10:20 AM
Panel: Status Update on Revisions to ISO 9001,
ISO 14001, AS9100, and ISO 9000
10:20 AM - 12:00 PM
 Session #ISO-021; 10:20 AM-11:00 AM
Changes to Standards Affecting Accredited Certification
Randy Alan Dougherty,
Vice President ANAB and President IAF, ANAB and IAF; Milwaukee, WI, USA

Session #ISO-022; 11:00 AM-12:00 PM
ISO 9001:2015 – Panel Discussion
Lorri Hunt, President, Lorri Hunt & Associates, Inc.; Kansas City, MO, USA

Networking Luncheon - 12:00 PM-1:15 PM
What is New in ISO 14001 for Environmental, ISO 50001 for Energy, and TL9000 for Telecommunications
1:15 PM - 3:00 PM
Regulated Industry Perspective on the ISO 13485 Update and Other Integrated Standards
1:15 PM - 3:00 PM

ISO 9001:2015 and Risk Based Thinking
1:15 PM - 3:00 PM

 Session #ISO-031;
1:15 PM-1:50 PM
Changes Coming for the ISO 14001 Environmental Management Systems
Susan K. Briggs,
Chair, U.S. TAG to ISO TC 207 on Environmental Management, Convenor, ISO TC207/SC1/WG5 on Environmental Management Systems, Textron Systems, Inc.; Reading, MA, USA

Session #ISO-032;
1:50 PM-2:25 PM
ISO 50001 Energy Management
Deann Desai,
Georgia Tech; Atlanta, GA, USA

Session #ISO-033;
2:25 PM-3:00 PM
Update on TL9000 R6.0 Requirements & ISO 9001:2015
Sheronda Jeffries,
TL 9000 Program Manager, QuEST Forum; Durham, NC, USA
 Session #ISO-041;
1:15 PM-1:50 PM
ISO 9001 Revision and Other Integrated Sector-Specific Standards
Julie Congress,
JC Quality Consulting, LLC; Fishers, IN, USA

Session #ISO-042;
1:50 PM-2:25 PM
Interlinking Performance Excellence & Multiple ISO Standards
Kevin Lee Griffin,
Quality Contractor, VA Cooperative Studies Program Clinical Research Pharmacy Coordinating Center; Albuquerque, NM, USA
Kathy D. Boardman, R.Ph., M.S., 
Associate Center Director, Division of Clinical Trial Operations; 
VA Cooperative Studies Program Clinical Research Pharmacy Coordinating Center; Albuquerque, NM, USA

Session #ISO-043;
2:25 PM-3:00 PM
Changes to ISO 13485 - Are You Ready?
Bill Enos,
Microbiology Team Leader, Americas, BSI Medical Devices; Ludlow, MA, USA

 Session #ISO-051;
1:15 PM-1:50 PM
Will ISO 9001-2015 Really Eliminate Preventive Actions?
William Houser,
President, Eagle Force, Inc.; Spring, TX, USA

Session #ISO-052;
1:50 PM-2:25 PM
The Single Management System
Jeffrey Lewis,
CEO, Safety In Your Hand, Inc.; Palo Alto, CA, USA

Session #ISO-053;
2:25 PM-3:00 PM
Reaching Beyond Quality
John DiMaria,
ISO Product Manager, British Standards Institution; Herndon, VA, USA
Afternoon Break 3:00 PM-3:30 PM
Sector Applications of Quality Management Standards
3:30 PM - 4:40 PM
Case Studies in
ISO 9001 and QM
3:30 PM - 4:40 PM

Customer Satisfaction through Innovation
3:30 PM - 4:40 PM

 Session #ISO-061;
3:30 PM-4:05 PM
Take Charge of Change with Self Assessment
Susan E. Moore,
Compliance & Self Assessment SME, Lockheed Martin Missiles and Fire Control; Arlington, TX, USA

Session #ISO-062;
4:05 PM-4:40 PM
TS16949: Automotive Supply Chain Management
Dan Reid,
Director of Consulting, Omnex; Ann Arbor, MI, USA
Session #ISO-071;
3:30 PM-4:05 PM
CTQ (Critical to Quality) Case Study Textile Manufacturing
Carl A. Labbe,
Senior Quality Manager, Propex; Chattanooga, TN, USA
Charlie Stiner, Plant Manager, Propex, Chattanooga, TN, USA

Session #ISO-072;
4:05 PM-4:40 PM
Product Realization Planning in a Build To Print Environment
Jay Matthews,
Quality Manager, Flanders; Lynnville, IN, USA
Session #ISO-081;
3:30 PM-4:05 PM
Building Customer Intimacy: Integrating Innovation Into How
Bob Norris,
Senior Client Partner, BMGI; Denver, CO, USA

Session #ISO-082;
4:05 PM-4:40 PM
Disruptive Technologies – Should Quality Care?
Alan Lund,
Principal, CORE Business Management; Milford, MI, USA 

ISO 9000 Speed Networking
Brian Clark, engines, inc.; Jonesboro, AR, USA
5:00 PM-6:00 PM

ISO 9001: 2015 Revision -- What is New?
(2 hour workshop)
6:30 PM-8:30 PM
Jack West, Silver Fox Advisors; The Woodlands, TX, USA

Technical Program - Day 2 - Tuesday, March 10, 2015
Organizational Transformation and Change Management
8:00 AM - 9:50 AM
Rapid Improvement in Healthcare Using QMS
8:00 AM - 9:50 AM
 Session #ISO-101;
8:05 AM-8:40 AM
Organizational Transformation: Sustaining High Performance
Shane Yount,
Prinicpal / Author, Competitive Solutions, Inc.; Alpharetta, GA, USA

Session #ISO-102;
8:40 AM-9:15 AM
Customer Satisfaction: Using Metrics to Drive Change
Beth Leonard,
VP, Corporate QA, DMI; Bethesda, MD, USA

Session #ISO-103;
9:15 AM-9:50 AM
ISO 9001 Implementation: Added Challenges During Acquisition
Laura Denktash,
Performance Excellence Manager, Video Gaming Technologies; Tulsa, OK, USA

 Session #ISO-111;
8:05 AM-8:40 AM
Quality and Process Improvement Initiatives in Healthcare
Valentine Boving, Sr.
Quality Engineer, U.T. MD Anderson Cancer Center; Houston, TX, USA

Session #ISO-112;
8:40 AM-9:15 AM
ISO 9001 Providing the Basis for Integrated Performance Base
William Metzcar,
CEO, ISO Consultants for Healthcare; Greenville, OH, USA

Session #ISO-113;
9:15 AM-9:50 AM
Successful Organizational Change
Duke Rohe,
Quality Improvement Education Consultant, MD Anderson Cancer Center; Houston, TX, USA
Morning Break 9:50 AM - 10:15 AM
Audits, Documentation, and Innovative Tools for ISO 9001/QMS
10:15 AM-12:00 PM
Rapid Improvement Using QMS in Healthcare
10:15 AM-12:00 PM
Successfully Building a Multi-Cultural Quality System
(2-hr workshop)
10:15 AM-12:00 PM
 Session #ISO-121;
10:15 AM-10:50AM
The Four-Page Quality Manual
Kristin Case,
Consultant, CaseConsults; Tulsa, OK, USA

Session #ISO-122;
10:50 AM-11:25 AM
Combining Internal Audits for ISO 9001 and ISO 14001
Patsy L. Brown,
Consultant/Trainer, Brown & Associates Quality Consulting, Inc.; Pine Bluff, AR, USA

Session #ISO-123;
11:25 AM-12:00 PM
Customer Audit Innovation
Sami Brown,
Quality Systems Specialist, Jeppesen Sanderson, Inc.; Englewood, CO, USA
Douglas Potter, Western Hemisphere Quality Manager; Jeppesen Sanderson, Inc.; Englewood, CO, USA
 Session #ISO-131;
10:15 AM-10:50AM
Clinically Led Improvement
Tim O'Hanlon,
Partner, GE Healthcare Finnamore; Birmingham, West Midlands, UK

Session #ISO-132;
10:50 AM-11:25 AM
Improving the QMS in Healthcare Organizations
Mickey M. Christensen,
President, TQM Systems; Baton Rouge, LA, USA

Session #ISO-133;
11:25 AM-12:00 PM
Facilitation Football - Managing Group Process to its Best
Duke Rohe,
Quality Improvement Education Consultant, MD Anderson Cancer Center; Houston, TX, USA
Session #ISO-141;
10:15 AM- 12:00 PM
Successfully Building a Multi-Cultural Quality System
(2-hr workshop)

Richard Vincins,
Emergo Group; Sheffield, UK
Networking Luncheon - 12:00 PM-1:15 PM
Innovative QMS Tools for Improved Performance
1:15 PM-3:00 PM
Leadership through Employee Engagement
1:15 PM-3:00 PM
System Engineering Applications in Healthcare
1:15 PM-3:00 PM
Session #ISO-151;
1:15 PM-1:50 PM
Data Analysis for Small Businesses - Missed Opportunities
David Ross,
Quality Consultant, TMAC; Arlington, TX, USA

Session #ISO-152;
1:50 PM-2:25 PM
Cost of Poor Quality: Purpose-Built Tools to Address Quality
Carl Mead,
Director, Business Improvement Solutions, BSI; Herndon, VA, USA

Session #ISO-153;
2:25 PM-3:00 PM
Using the Cloud to Deploy QMS Solutions
Tim Lozier,
Director of Product Strategy, VERSE; Farmingdale, NY, USA
 Session #ISO-161;
1:15 PM-1:50 PM
Hoshin Kanri: Engaging the Workforce to Achieve Goals
Chris Hayes,
CEO, Impact Performance Solutions; Morgan, UT, USA

Session #ISO-162; 1:50 PM-2:25 PM
How to Achieve Buy-In
Terra Vanzant Stern,
Six Sigma Master Black Belt, SSD Global Solutions, Inc.; Conifer, CO, USA

Session #ISO-163;
2:25 PM-3:00 PM
Leading Effective Kaizen Events in Small Companies
Jonathan Contre,
Principal, Contre Solutions; Phoenix, AZ, USA
 Session #ISO-171;
1:15 PM- 5:00 PM
System Engineering Applications in Healthcare
Wayne G. Fischer, Ph.D.,
Statistician, University of Texas Medical Branch; Galveston, TX, USA
Afternoon Break 3:00 PM-3:30 PM
Strategies for Leadership 
3:30 PM-4:50 PM
Synergy Between Lean and Quality Management Systems
3:30 PM-4:40 PM

 Session #ISO-181;
3:30 PM-4:05 PM
Changing Management Perception of Root Cause Analysis
Denise Robitaille,
President, Robitaille Associates; Southborough, MA, USA

Session #ISO-182; 4:05 PM-4:40 PM
Leadership Strategies for Program Buy-in & Sustainability
Lynda Fox,
President/Senior Consultant, Objectives International, Inc.; San Diego, CA, USA
 Session #ISO-191;
4:05 PM-4:40 PM
Optimizing Management System Design Utilizing Lean Integrated Management System (LIMS)
Douglas J. McCloskey,
Chief Systems & Soutions Architect, Lean Integrated Management Systems LLC; Minden, NV, USA

Session #ISO-192; 3:30 PM-4:05 PM
Evolution of Lean Six Sigma - The Sonoco Performance System
Jeffrey Slater,
Global Lean Six Sigma Director, Sonoco Products; Hartsville, SC, USA

Pre-Conference Workshops Technical Program - Day 1- Sunday, March 8, 2015
ISO 9001:2015 Transition with Confidence
8:00 AM-5:00 PM
Select a Registrar, Train the Auditors, and Prepare the Workforce
            8:00 AM-5:00 PM          
Tools for Strategic Thinking and Envisioning
1:00 PM-5:00 PM 
Lorri Hunt, President, Lorri Hunt & Associates, Inc.; Kansas City, MO, USA
Susan E. Moore, Compliance & Self Assessment SME, Lockheed Martin Missiles and Fire Control; Arlington, TX, USA

Jackie Powell, Quality Compliance Organization, LM Missiles & Fire Control; Grand Prairie, TX, USA

David Edgar, Glasgow School for Business and Society; Glasgow, Scotland, UK

Registration for the Conference, Exhibitors, and Speakers REGISTER NOW
Click  here  to download a PDF copy of the Conference Registration Form
Download Speaker Instructions

Webinar and Workshop
Conference Organized in
Association with ASQ
Two Conferences, One Location! 
2015 Annual
March 11-12, 2015
The Lean & Six Sigma World Conference is immediately following the ISO 9000 World Conference.
“ISO 9001 is used by millions of people and organisations around the world and the upcoming 2015 revision will have a big impact on those who work with the standard.

The impact of this revision will be similar to, if not greater than the 2000 edition, which was a major change for accreditation bodies, certification bodies, training organisations, implementing organisations, procurement organisations, consultants and customers.”
An excerpt from IRCA Resources on “ISO 9001: IRCA Supporting the 2015 Revision”, October 2013
Participating Organizations at AQI Training
Canada, Inc.
BASF Corporation
Bayer Corporation
Boeing Aerospace Operations
Bose Corporation
Bristol-Myers Squibb
Campbell Soup Company
Caterpillar, Inc.
Chrysler Corporation
Cisco Systems, Inc.
Daimler Chrysler
Dow Chemical
Dunlop Tire Corporation
Eastman Kodak

Fujitsu Computer Products
America, Inc.
GE Aircraft Engines

Goodyear Tire
Hewlett Packard
Lockheed Martin
Maytag Appliances
Mobil Chemical
Nestle Research Cente
Northrop Grumman
Pratt & Whitney
Proctor & Gamble
Rolls Royce Allison
SC Johnson & Son, Inc.
Schindler Elevator Corporation
Schneider Electric
Sherwin Williams
The Coca-Cola Company
Underwriter Laboratories

*Partial list of organizations that have participated at the ISO 9000 World Conference, Attendee participation does not indicate or imply endorsement or sponsorship. 

Who Should Attend

The ISO 9000 World Conference has something for everyone. The Organizing committee aims to have the most comprehensive technical program and training on ISO 9000 and Related QMS Standards.

  • Auditors
  • Consultants
  • Continuous Improvement Managers
  • Directors
  • Engineers
  • Inspectors
  • Managers
  • Process Improvement Team Members
  • Senior/Executive Officers
  • Supervisors
  • Technicians


Abstract Submission Deadline: 
August 30, 2014 
Notification to Speakers:
September 30, 2014  Technical Sessions: 
March 11-12, 2015


  • Aerospace
  • Agriculture
  • Automotive
  • Chemicals
  • Construction
  • Defense
  • Electronics 
  • Energy
  • Equipment
  • Financial
  • Food and Beverage
  • Government
  • Healthcare
  • Information Technology
  • Medical Devices
  • Metals and Mining
  • Optical
  • Pharmaceuticals
  • Printing
  • Public Safety
  • Public Administration
  • R&D/Design
  • Recycling
  • Rubber and Plastic Products
  • Service
  • Telecommunications
  • Textiles
  • Transportation

Tel: 1-412-782-3383
Fax: 1-866-500-9081

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