BIOGRAPHY

Charlie Cianfrani

U.S. Expert Representative to the ISO committee that wrote ISO 9001:2008 & ISO 9004:2009, Philadelphia, PA, USA

Charlie Cianfrani is an internationally recognized authority on quality management. He is a U.S. Expert Representative to the International Organization for Standardization (ISO) committee responsible for quality management and directly participated in writing ISO 9001 2008 as well as ISO 9004 2009 and is a member of the Working Group creating ISO 9004 2018. Mr. Cianfrani has successfully implemented ISO 9001 compliant quality management systems for clients on six continents.

Charlie is a fellow of the American Society for Quality, a Certified Quality Engineer, a Certified Reliability Engineer, a Certified Quality Auditor, an Exemplar Global-certified QMS Auditor. He has published 7 books on Quality management including the recently published ISO 9001:2015 Explained fourth Edition, Cracking the Case of ISO 9001:2015 for Manufacturing Third Edition and Cracking the Case of ISO 9001:2015 for Service Third Edition. Cracking the Case of ISO 9001:2015 for Manufacturing and Cracking the Case of ISO 9001:2015 for Service will be published in Chinese in 4Q 2017.

Charlie holds a BS and an MBA from Drexel and an MS in Applied Statistics from Villanova.

2018 CONFERENCE SURVEYS

THURSDAY
FRIDAY
WORKSHOPS

Registration Hours (Zeno 4601)

WED, April 4, 2018: 7 AM-12 PM; 1 PM-4 PM
THU, April 5, 2018: 7 AM-12 PM; 1 PM-6 PM
FRI, April 6, 2018: 7 AM-12 PM; 1 PM-6 PM
SAT, April 7, 2018: 7 AM-12 PM

Gift Distribution  (Zeno 4603)
 WED, April 4, 2018: 9 AM-12 PM  
THU, April 5, 2018: 4 PM-6 PM
 FRI, April 6, 2018: 9 AM-12 PM

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Download a copy of the Conference Brochure here

2018 Exhibitor Registration Open Now!
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