BIOGRAPHY

Charlie Cianfrani

U.S. Expert Representative to the ISO committee that wrote ISO 9001:2008 & ISO 9004:2009, Philadelphia, PA, USA

Charlie Cianfrani is an internationally recognized authority on quality management. He has held executive positions (Vice President-Operations

  • Vice President-Operations
  •  General Manager
  • Vice- President-Quality
  • Managing Director

in quality, manufacturing and general management in both private and public sector organizations. 


He is currently a US Expert Representative to the ISO committee that wrote ISO 9001:2008 and ISO 9004:2009 and directly participated in the writing those standards. Charlie has presented or published over 100 technical and management papers locally, nationally and internationally. 

He has 7 books published by ASQ Quality Press co-authored with Jack West including the best-selling ISO 9001:2008 Explained 3rd Edition. 

His latest book with Mr. West on Quality management, ISO 9001:2008 Explained and Expanded, was published by Quality Press in December 2013. 

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“ISO 9001 is used by millions of people and organisations around the world and the upcoming 2015 revision will have a big impact on those who work with the standard.

The impact of this revision will be similar to, if not greater than the 2000 edition, which was a major change for accreditation bodies, certification bodies, training organisations, implementing organisations, procurement organisations, consultants and customers.”

An excerpt from IRCA Resources on “ISO 9001: IRCA Supporting the 2015 Revision”, October 2013