BIOGRAPHY

Duke Okes

Duke Okes Knowledge Architect, APLOMET, Blountville, TN, USA

Duke Okes Knowledge Architect, APLOMET, Blountville, TN, USA Duke Okes has been in private practice for 32 years, providing training and consulting in quality management technologies. Between 1992 and 2002 he helped dozens of companies achieve registration to ISO 9001 and ISO/TS 16949. 

For the past 14 years he has conducted more than 400 workshops on root cause analysis, and has published several articles and a book on the topic. 

As part of helping organizations implement a more formal corrective action process he has also gotten involved in integrating it into their risk management process, and therefore has a broad as well as deep understanding of how organizations carry out a formal enterprise risk management program. 

Duke is an ASQ certified CMQ/OE, CQE and CQA, and holds degrees in technology, business and education.

 

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“ISO 9001 is used by millions of people and organisations around the world and the upcoming 2015 revision will have a big impact on those who work with the standard.

The impact of this revision will be similar to, if not greater than the 2000 edition, which was a major change for accreditation bodies, certification bodies, training organisations, implementing organisations, procurement organisations, consultants and customers.”

An excerpt from IRCA Resources on “ISO 9001: IRCA Supporting the 2015 Revision”, October 2013