March 11-12, 2019,  Hyatt Regency San Antonio Riverwalk, San Antonio, TX USA

The World’s Leading Conference on ISO 9001 & Related Standards


Monroe J Ratchford

President, LEAPS Consulting, Dumfries, VA, USA

Mr. Ratchford has over 30 years of expertise in Lean Six Sigma, ISO standard implementations, organizational performance management, and strategic planning. He served in the US Air Force for over 20 years applying quality in critical environments. Upon retirement from the Air Force, Monroe engaged his love for quality principles with GE Capital, CACI, Institute for Quality Management, Inc., MC,I Nortel Networks, National Geospatial Intelligence Agency, Department of Justice and the US Navy. He has led companies to success in over 250 external audits. He has led over 200 process improvement teams and taught dozens of black and green belt classes. Mr. Ratchford is a 3time national winner: “Best Process Improvement Team in America,” the Quality Cup, from USA Today and RIT.

Monroe is currently President of LEAPS Consulting LLC. LEAPS Consulting is available to help clients implement various ISO standards, implement Lean Six Sigma, execute strategic plans and create operational dashboards. He has taught dozens of Six Sigma green, black, executive, and champion classes in DoD, private and Intelligence sectors.

He is married to the former, Ms. Sue Hatton of Talihina, Ok. They have a daughter, Kristine,currenty attending college. And, because he won’t let us forget, we have a mischievous black lab, my daughter named Elrond --yes, from the Lord of the Rings series.

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$100 plus receive a gift until February 23, 2018

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A Step-by-Step Guide to ISO 9001:2015 Transition

ISO 9001:2015
Management Training

“ISO 9001 is used by millions of people and organisations around the world and the upcoming 2015 revision will have a big impact on those who work with the standard.

The impact of this revision will be similar to, if not greater than the 2000 edition, which was a major change for accreditation bodies, certification bodies, training organisations, implementing organisations, procurement organisations, consultants and customers.”

An excerpt from IRCA Resources on “ISO 9001: IRCA Supporting the 2015 Revision”, October 2013