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Sunday February 26, 2012 |
Morning |
Workshop #1: Adding Value to
Your Internal Audit Program
Lorri Hunt, U.S. Delegation Leader to ISO/TC 176/SC2, Deputy Leader for
ISO 9001: 2008, President, Lorri Hunt & Associates, Inc.
(8 a.m.-5 p.m.) |
Workshop #2: Aviation,
Space, and Defense Industry
QMS Standard Update
L.L. (Buddy) Cressionnie, Senior Manager, Quality & Mission Success Processes, Lockheed Martin Aeronautics;
Alan Daniels, Quality Senior Manager, Boeing Commercial Airplanes
(8 a.m.-5 p.m.) |
Workshop #3:Certified Manager of Quality (CMQ) Refresher
Miriam Boudreaux, RABQSA QMS, ISMS Auditor, CQE, CQM, President, Mireaux Management Solutions (8 a.m. - 12 p.m.) |
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Afternoon |
Workshop #4
Certified Quality AUDITOR
(CQA) Refresher
Timothy K. Mora, MBA, CQA, Process Engineer, USAA
(1 p.m.-5 p.m.) |
Workshop #5: How Businesses Can
Make Money with ISO 9001!
John E. (Jack) West, Business Advisor, Silver Fox Advisors; Jose Dominguez, Managing Director, Plexus, Mexico;
Peter Papakostantinu, President,
Papa & Associates, Inc. (1 p.m.-5 p.m.) |
Evening |
Speakers Meeting (6 p.m. - 7 p.m.) |
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Monday February 27, 2012 |
Early Morning |
Track A: Keynote: Quality Success Stories from World Leaders
#A1: The Ford Story; Bennie Fowler, Group Vice President, Global Quality and New Model Launch, Ford Motor Company
#A2: From Product Quality to Organization Quality: Managing for Success; Isaac Sheps, Ph.D., CEO, Carlsberg UK |
Late
Morning |
Track B: Moderated Panel Discussion
#B1: Current Status and the Future of ISO 9000 Series Standards; Lorri Hunt, President, Lorri Hunt & Associates, Inc.; John E. (Jack) West, Silver Fox Advisors;
Jose Dominguez, Managing Director, Plexus; Peter Papakostantinu, President, Papa and Associates |
Lunch |
12:00 p.m. - 1:00 p.m. Networking Luncheon |
Early Afternoon |
Track C: Audits and Problem Solving
#C1: Keys for Effective Problem Solving; R. Dan Reid,
Program Manager, Quality, AIAG
#C2: Pyramid Audits; Tim O'Hanlon, Ph.D.,
Associate Partner, Atos Origin
#C3: Auditing Top Management Without Losing Your Job; Kristin Case, P.E., Owner, CaseConsults |
Track D: Innovation Management
#D1: Role Ahead: The Innovation Manager; Jane Keathley, Director of Quality, Medical Automation Systems
#D2: Using the QMS to Improve Voice of the Workforce; Eugene Kirsch, Senior Associate, Booz Allen Hamilton
#D3: From ISO 9001 to an Innovation Management System; Peter Merrill, President, Quest Management Systems |
Track E: Quality Culture - Walk the Talk
#E1: Leadership: The Key to a Quality Culture;
Keith Hamilton, Manager for the North America Manufacturing and Education Center, Bridgestone
#E2: Building/Maintaining a Culture to Support Quality;
Judith Ann Pauley, Ph.D., CEO & Joseph F. Pauley, President, Process Communications, Inc., Process Communications, Inc. |
Late Afternoon |
Track F: Risk Management Strategy AND Tools
#F1: DHS/FEMA Voluntary Private Sector Preparedness Accreditation Program; Ashley P. Moore, NSCP, MBCI,
Senior Policy and Standardization Advisor Standards & Technology Branch National Integration Center,
Department of Homeland Security
#F2: Transitioning from a FMEA to Total Risk Management System; Richard Vincins, Vice President, QA, Emergo Group
#F3: Developing a Business Continuity Management System for PS PrepTM; Timothy J. Woodcome,
Director, National Quality Assurance USA |
Track G: Leadership – Helping Managers
Carry Out their Role
#G1: Value Added Management Reviews;
Patricia George Anderson, Vice President, Quality/Safety/Environmental,
Saab Barracuda, LLC
#G2: Drive Out Fear: Applying Deming’s Point;
Denise Robitaille, Vice-Chair of US TAG to ISO/TC 176
#G3: Implementing ISO 9001 as a Business Management System; Linda D. Feres, Director of Quality Systems,
INTUITIVE Research and Technology |
Track H: Making Integrated
Management Systems Work
#H1: Challenges of Integrating Multiple Management Systems; Peter Papakostantinu, President,
Papa & Associates, Inc.
#H2: Integrating Quality, Environmental, Health, and Safety; David McLean, P.Eng., Senior Consultant,
DMA Technical Services, Inc.
#H3: Responsible Recycling - Using Integrated Management Systems for Handling Electronics Waste; Thea D. Dunmire, President, ENLAR Compliance Services, Inc. |
Evening |
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ISO 9000 Speed Networking (5 p.m. - 6 p.m.) |
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Tuesday February 28, 2012 |
Early
Morning |
Track I: Leadership & Culture in QMS Success
#I1: The Quality Journey at Ford;
Michael Hardie, Director of Global
Quality and Productivity, Ford Motor Company
Jay Zhou, Ph.D., Corporate Executive Technical
Leader for Quality, Ford Motor Company
#I2: Leadership GPS – Goals, People, and Systems;
Shane Yount, Principal/Author, Competitive Solutions, Inc.
#I3: Technology Approaches to Quality Management;
Joe Goodman, Director, Solutions Consulting, Sparta Systems |
Track J: ISO 9001/QMS Integration
in Healthcare (Part 1)
#J1: ISO 9001 in a Government Healthcare System;
the Good, the Bad, and the Ugly;
Robert Burney, MD, Director, Quality Improvement,
Medical Services, U.S. Department of State
#J2: QMS Utilization in Accountable Care Organizations;
M. M. “Mickey” Christensen, MSME, P.E. Ret.,
President, TQM Systems
#J3: Case Study on a Medical Device QMS;
Joseph J. Tsiakals, Senior VP, Quality & Regulatory, Baxa |
Track K: AS9100/QMS Integration in
Aviation, Space, & Defense (Part 1)
#K1: An Integrated Approach to Aviation, Space & Defense Standards; L.L. (Buddy) Cressionnie, Senior Manager,
Quality & Mission Success Processes, Lockheed Martin Aeronautics; Alan Daniels, Quality Senior Manager,
Boeing Commercial Airplanes
#K2: What You Need To Know About AS9101 Audits;
Gerald L. Antonucci, Ret. NASA
#K3: Transition to AS9100C Causing Quite a Stir!;
Roger Ritterbeck, Aerospace Product Manager, QMI-SAI Global |
Late
Morning |
Track L: Integrate
Your Improvement Processes
#L1: Implementing ISO 9001: As Easy As 1, √2, π;
Kristin Case, P.E., Owner, CaseConsults
#L2: A QMS Built to Do More with Less
Trisha L. Balazovic, Director of Quality and
Sustainability, Compuware Corporation
#L3: Integrated Management Systems - Leading Strategies & Solutions; Wayne Pardy, HSEQ Manager, Quality Plus, Inc.;
Terri Andrews, President, Quality Plus, Inc. |
Track M: ISO 9001/QMS Integration
in Healthcare (Part 2)
#M1: ISO 9001 in a Physician Group Healthcare System:
the Good, the Bad, and the Ugly; Robert Burney, MD, Director, Quality Improvement, Medical Services,
U.S. Department of State
#M2: Data Analysis and Corrective Action in Healthcare Bridging the Gulf Between Managers and Clinicians;
Tim O'Hanlon, Ph.D., Associate Partner, Atos Origin
#M3: Nurse Driven Catheter Assoc. Urinary Tract Infection Improvement; Jeannine Konzier, B.S. Nursing, M.E.,
Director Quality & Infection Prevention,
Magee-Womens Hospital of UPMC |
Track N: AS9100/QMS Integration in
Aviation, Space, & Defense
(Part 2)
#N1: Navigating Self Assessment to the Lowest Risk;
Susan Moore, Compliance Assessments Lead,
Lockheed Martin Missiles and Fire Control
#N2: The Aviation, Space, and Defense
Industry Controlled Certification Program – Lessons Shared;
Sidney Vianna, Director, DNV Business Assurance
#N3: Round Table Discussion
for Aviation, Space, & Defense |
Lunch |
12:00 p.m. - 1:00 p.m. Networking Luncheon |
Early Afternoon |
Track O: Tools for Virtual QMS and eTools
#O1: Electronic Document Repository and Control;
Barry W. Knight, Quality Manager, Naval Surface Warfare Ctr.
#O2: Implementing an Electronic Support System
to Assist in the Maintenance of Your ISO QMS;
Ricky Lee Glover, Senior Performance Consultant
#O3: Use Visuals to Get Management Buy-In; Jackie Bower, Senior Manager, Corporate Quality Services, Jeppesen |
Track P: Workshop
Revamping the Healthcare System
#P1: Utilizing Business Operating Systems
to Reform Healthcare System;
Charli Hoialmen, President,
Diversified Management Systems; Craig Meyer,
President, The Quality Network LLC |
Track Q: Workshop
Leading a Culture of Performance Improvement
#Q1: Leading a Culture of Performance Improvement;
Craig L. Williams, Vice President of Quality,
Aerospace Group, Eaton Corporation |
Late Afternoon |
Track R: ISO 9001 in Government Applications
#R1: Successful Integration
and Registration of Three Management Systems
at a National Laboratory; Steve Alvanas,
Quality Programs Manager, Oak Ridge National Laboratory
#R2: QMS Based on ISO 9001 Improves Government Agency; Rosy Aguilar, VP of Transportation Projects and Programs, Secretria de Comunicaciones y Transportes (Mexico)
#R3: A Case Study in Public Administration:
Myths and Realities; Maria Dolores Maldonado,
Chief Department of Special Vinculations,
National Council of Science and Technology Mexico |
Track S: Use QMS to Reduce Waste
#S1: Using Cost of Quality to Improve Business Results; Susanne Donovan, Director of Quality Systems, CRC Industries
#S2: A Dynamic Approach to
Corrective & Preventive Action Using the CIPi-Xp Theory; Miriam Boudreaux, RABQSA QMS, ISMS Auditor, CQE, CQM, President, Mireaux Management Solutions
#S3: Integrating Lean and ISO 9001:2008: A Hands-On Factory Simulation; Enrique M. Bekerman, President, Quality Manufacturing Associates, LLC ; Myriam Ochart, President,
O-CHART Management Consultants, Inc. |
Track T: ISO 9000 Case Studies
and Best Practices
#T1: The Added Value of ISO 9001 to an Existing Food Safety Management System; Patrick Bele, Food Business Development Manager, Bureau Veritas Certification NA
#T2: Food Safety Recall Case Studies - Lessons Learned in System Management; Cathy Crawford,
VP, HACCP Consulting Group, LLC, Barksdale,
Angelo G. Scangas, President, Quality Support Group, Inc.
#T3: How to Sustain Successful Six Sigma Programs
Jeffrey A. Robinson, Ph.D., Vice President,
Accelerated Quality Improvement |
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