Workshop #6; Lean Six Sigma Yellow Belt Certification
1:00 p.m. - 8:00 p.m.; 0.7 CEU and a Lean & Six Sigma Yellow Belt Certification
Kimberly Watson-Hemphill, LSS MBB, President, Firefly Consulting; Marco A. Luzzatti, LSS MBB, Organization Training and Coaching Specialist, Greenville Technical College; Kristine Nissen Bradley, MBB, Principal, Firefly Consulting; Ashley Stroud-LoVerde, PMP, LSS BB, Program Manager, Allscripts; Darren Flynn, PMP, MBA, LSS BB, Program Manager, Allscripts

Workshop #7; Lean & Six Sigma Black Belt Refresher Workshop
8:00 a.m. - 12:00 p.m.; Half-Day Workshop; 0.4 CEU
Marco A. Luzzatti, Organization Training and Coaching Specialist and LSS MBB, Corporate & Career Development, Greenville Technical College, Greenville, SC, USA

Workshop #8; 3 TRIZ Methods for Creative Problem Solving from the “Guru” of TRIZ
8:00 a.m. - 12:00 p.m.; Half-Day Workshop; 0.4 CEU
Ellen Domb, Ph.D., President/CEO, PQR Group, Upland, CA, USA

Workshop Description
Would you like to become a certified Lean Six Sigma Yellow Belt? Yellow Belts have general knowledge of Lean & Six Sigma, the language, and its impact. In this simulation-based workshop, you will learn:

1) The difference between Lean, Six Sigma, and the benefits of their combination
2) What makes a good Lean & Six Sigma project and how projects are selected
3) Responsibilities of different roles (Green Belt, Black Belt, Sponsor, Champion, and others)
4) To speak and understand the language of Lean & Six Sigma and the keys to success

Through our hands-on simulation, experience fundamental concepts, key measures, and basic tools and see how they fit within the DMAIC process, the popular roadmap for improvement projects. Don’t just learn about Lean & Six Sigma – experience them.

Faculty
Our trainers are veterans in deployments and have trained thousands of belts in LSS from all over the world.

- Kimberly Watson-Hemphill, LSS MBB, President, Firefly Consulting
- Marco A. Luzzatti, LSS MBB, Organization Training and Coaching Specialist, Greenville Technical College
- Kristine Nissen Bradley, MBB, Principal, Firefly Consulting
- Ashley Stroud-LoVerde, PMP, LSS BB, Program Manager, Allscripts
- Darren Flynn, PMP, MBA, LSS BB, Program Manager, Allscripts

Who Should Attend
Great for beginners and those wanting to better understand Lean & Six Sigma, including how to use it to improve decision-making. Excellent for anyone who wants to identify effective improvement opportunities and be a more supportive, engaged, and effective team member, expert resource, manager, or sponsor. Also good for job candidates to improve credibility and interview capabilities.

Fee
The fee includes course materials and LSS Yellow Belt Certification. Space is limited.

- Conferee Rate*: $250 until January 27, 2012; $350 after this date
- Non-conferee Rate*: $350 until January 27, 2012; $390 after this date

*Conferee rate applies to you if you are attending the ISO 9000 and/or Lean & Six Sigma Conference with the “A2012” Code. Please see the Conference Registration Form.

Marco A. Luzzatti, Organization Training and Coaching Specialist and LSS MBB,
Corporate & Career Development, Greenville Technical College, Greenville, SC, USA

Workshop Description
- Has it been a while since your training?
- Interested in refreshing your skills on some of the technical tools and data analysis?
- Running into some particular challenges you want to ask questions about?

Please join us for this half day Black Belt refresher workshop. Briefly refresh your memory of DMAIC, a general approach to data analysis, typical project pitfalls, and best practices. Spend the majority of the time refreshing on running and interpreting graphical and statistical tools and concepts using Minitab. The focus will be reviewing the what, when, how, and typical pitfalls of various methods. Simulations, case study exercises, and examples will be used. Focus will be on important and/or frequently forgotten or missed concepts and methods.

This workshop is applicable to participants from all organizations including manufacturing, service, and government. Minitab 13 or higher is not required but would be recommended if participants want to practice exercises themselves while following along with the instructor. Feedback is welcome on tools that participants would like to see covered in this refresher and can be e-mailed to Marco.Luzzatti@gvltec.edu.

Faculty
Marco Luzzatti is a LSS Master Black Belt and veteran instructor and coach of over 700 Black Belts (BB), Master BB, Green Belts, and Champions from all over the world and in all types of organizations. He has been an instructor in one of the most renowned Lean & Six Sigma programs in the world. His knowledge and ability will allow him to quickly flex and adapt to the various needs of participants during this valuable session.

Fee
Conference rate with the "A2012" code is $295; Non-conference rate $345. The fee includes course materials, and a certificate. Please note that space is limited.

Ellen Domb, Ph.D., President/CEO, PQR Group, Upland, CA, USA

Workshop Description
For those who want to learn about TRIZ, this workshop is one of the best sources to get started.

Quality professionals are great at finding problems and analyzing the root causes of those problems but sometimes they need help finding creative solutions. TRIZ is a systematic innovation methodology which has been adopted into Lean, Six Sigma, and other quality improvement methods. It gives problem solving teams specific analytical tools for finding creative solutions. Learn three powerful TRIZ techniques:

- Use the concept of ideality to generate improvement ideas—improving functions, removing cost, and removing harmful effects of systems. Ideal systems solve their own problems. This includes self-diagnosing software, self-balancing wheels, and self-improving quality systems.
- Find the resources “hidden” in a system. In TRIZ, resources include information, energy of all kinds, materials, waste products from processes, the actions of the processes, and the attributes of everything in the system.
- Recognize and eliminate contradictions in the system to find breakthrough improvement.

Faculty
Dr. Domb is known as the “guru” of TRIZ and consults world-wide. Clients include Dow Chemical, Hewlett-Packard, Cummins Engine, 3M, GE, ABB, Washington Mutual Bank, University of California (San Diego), and the U.S. Department of Energy. She has published more than 80 articles on TRIZ and Hoshin Planning. She holds a B.S. Degree in Physics from MIT, an M.S. Degree from the University of Pennsylvania, and Ph.D. from Temple University.

Fee
Conference rate with the "A2012" code is $295; Non-conference rate $345. The fee includes course materials, and a certificate. Please note that space is limited.