Conference Registration Information

Download the Conference (ISO+LSS) Registration Form
Download the ISO 9000 Exhibitor Contract

20th International Conference on ISO 9000/QMS
February 26-28, 2012
Hyatt Grand Cypress, Orlando, FL

ISO 9000 Conference Registration Fee
ISO Conference until January 27, 2012 @ $995 for individuals; $945 for government or groups.
ISO Conference after January 27, 2012 @ $1,045 for individuals; $995 for government or groups.

ISO 9000 Conference Exhibits Registration Fee
February 27-28, 2012, Hyatt Grand Cypress, Orlando, FL
8’ x 10’ Exhibit Booth Fee: $1,395 until the Early Registration Deadline
$1,495 after the Early Registration Deadline

ISO 9000 Pre-Conference Workshops
Sunday, February 26, 2012, Hyatt Grand Cypress, Orlando, FL

Workshop #1; Adding Value To Your Internal Audit Program; Conference rate $645; Non-conference rate $695.; One-Day Workshop; Lorri Hunt, U.S. Delegation Leader to ISO/TC 176/SC2, Deputy Leader for ISO 9001: 2008, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

Workshop #2; Aviation, Space, and Defense Industry QMS Standard Update; Conference rate $645; Non-conference rate $695; One-Day Workshop; L.L. (Buddy) Cressionnie, Senior Manager, Quality & Mission Success Processes, Lockheed Martin Aeronautics, Fort Worth, TX, USA; Alan Daniels, Quality Senior Manager, Boeing Commercial Airplanes, Seattle, WA, USA

Workshop #3; Certified Quality Manager (CQM) Refresher; Conference rate $295; Non-conference rate $345; 8:00 a.m. - 12:00 p.m.; Half-Day Workshop; 0.4 CEU; Miriam Boudreaux, RABQSA QMS, ISMS Auditor, CQE, CQM, President, Mireaux Management Solutions, Houston, TX, USA

Workshop #4; Certified Quality Auditor (CQA) Refresher; Conference rate $295; Non-conference rate $345; 1:00 p.m. - 5:00 p.m.; Half-Day Workshop; 0.4 CEU
Timothy K. Mora, MBA, CQA, Process Engineer, USAA, San Antonio, TX, USA

Workshop #5; How Businesses Can Make Money with ISO 9001!; Conference rate $295; Non-conference rate $345.; 1:00 p.m. - 5:00 p.m.; Half-Day Workshop; 0.4 CEU; John E. (Jack) West, Past Chair US TAG TC 176, Business Advisor, Silver Fox Advisors; Jose Dominguez, Managing Director, Plexus Mexico, Mexico City, Mexico; Peter Papakostantinu, President, Papa & Associates Inc., Markham, Ontario, Canada

2012 International Lean & Six Sigma Conference
February 28-March 2, 2012
Hyatt Grand Cypress, Orlando, FL

Lean & Six Sigma Conference Registration Fee
LSS Conference before January 27, 2012 @ $945 for individuals; $895 for government or groups.
LSS Conference after January 27, 2012 @ $995 for individuals; $945 for government or groups.

Lean & Six Sigma Pre- and Post Conference Workshops
Tuesday, February 28, 2012 & Friday, March 2, 2012; Hyatt Grand Cypress, Orlando, FL

Workshop #6; Lean Six Sigma Yellow Belt Certification; Tuesday, February 28, 2012; $250 for conferees; $350 for non-conferees, until January 27, 2012; $350 for conferees; $390 for non-conferees, after January 27, 2012; 1:00 p.m. - 8:00 p.m.; 0.7 CEU and a Lean & Six Sigma Yellow Belt Certification;Kimberly Watson-Hemphill, LSS MBB, President, Firefly Consulting; Marco A. Luzzatti, LSS MBB, Organization Training and Coaching Specialist, Greenville Technical College; Kristine Nissen Bradley, MBB, Principal, Firefly Consulting; Ashley Stroud-LoVerde, PMP, LSS BB, Program Manager, Allscripts; Darren Flynn, PMP, MBA, LSS BB, Program Manager, Allscripts

Workshop #7; Lean & Six Sigma Black Belt Refresher Workshop; Friday, March 2, 2012,$295 for conferees; $345 for non-conferees; 8:00 a.m. - 12:00 p.m.; Half-Day Workshop; 0.4 CEU; Marco A. Luzzatti, Organization Training and Coaching Specialist and LSS MBB,Corporate & Career Development, Greenville Technical College, Greenville, SC, USA

Workshop #8; 3 TRIZ Methods for Creative Problem Solving from the “Guru” of TRIZ; Friday, March 2, 2012, $295 for conferees; $345 for non-conferees; 8:00 a.m. - 12:00 p.m.; Half-Day Workshop; 0.4 CEU; Ellen Domb, Ph.D., President/CEO, PQR Group, Upland, CA, USA

Please note that you can register for both the ISO 9000 Conference (ISO) or the Lean & Six Sigma Conference (LSS) , either online or by downloading the relevant forms and submitting the forms via mail, fax, or by calling in with your registration information. If you select to download the forms, you will need Adobe Acrobat Reader to view these documents. If you do not have it, please download the Acrobat Reader here.

Online Conferee Registration (ISO and/or LSS).

You can register for both the ISO Conference and/or the Lean & Six Sigma Conference. Please note that the Early Registration Items are not available by on-line registration. Please also note that you must use the “A2012” code in order to register for the LSS conference.

Conference Registration (ISO and/or LSS) by phone, fax, or mail: Please download the Conference (ISO+LSS) Registration Form and submit by mail, fax, or phone.

Exhibitor Registration by phone, fax, or mail: Please download the ISO 9000 Exhibitor Contract and submit by mail, fax, or phone.

ISO 9000, Lean & Six Sigma, and/or Workshop Registration Fees
For the ISO 9000 Conference, the fee includes admission to technical sessions, exhibits, continental breakfast, and lunch for Monday and Tuesday. For the Lean & Six Sigma Conference, the fee includes admission to technical sessions, continental breakfast, and lunch for Wednesday and Thursday. Please see the workshops descriptions to find out what is included for each workshop.

Attendees for either conference will receive an electronic copy of the proceedings, a certificate of attendance for 1.6 CEUs/RUs for the ISO 9000 Conference, and/or 1.6 CEUs/RUs for the Lean & Six Sigma Conference. There will be additional CEU/RU and certificates for pre-conference and post-conference workshops

Register by Mail, Phone, or Fax
For either the ISO 9000 Conference, or the Lean and Six Sigma Conference, you may register as follows:

By Mail: ISO 9000/Lean Six Sigma Conference
Four Camden Drive
Pittsburgh, PA 15215 USA
By Phone: 1-412-782-3383 for information
1-888-236-9940 toll free for registrations
By Fax: 1-866-500-9081
By E-mail: info@iso9000conference.com or info@leanandsixsigma.org
Websites & On-line Registration
www.iso9000conference.com
www.leanandsixsigma.org
https://www.regonline.com/2012aqiconferences

On-Site Registration Hours
Saturday, February 25, 2012; 4 PM-6 PM
Sunday, February 26, 2012; 7 AM-10 AM; 11 AM-1 PM; 5 PM-6 PM
Monday, February 27, 2012; 7 AM-10 AM; 11 AM-1 PM
Tuesday, February 28, 2012; 7 AM-10 AM; 11 AM-1 PM; 5 PM-6 PM
Wednesday, February 29, 2012; 7 AM-10 AM; 11 AM-1 PM
Thursday, March 1, 2012; 7 AM-10 AM; 11 AM-1 PM
Friday, March 2, 2012; 7 AM-10 AM; 11 AM-1 PM

Conference Policy
The International Conference on ISO 9000 and the International Lean & Six Sigma Conferences, hereby referred to as “The Conference,” are organized by the European Quality Institute, a 501(c )(3) nonprofit organization based in Pennsylvania.

The Conference reserves the right to rearrange workshop content/instructors. Workshops may be cancelled, or instructors may be changed at the discretion of The Conference organizers. The Conference cannot assume responsibility for penalties, loss arising from cancelled travel plans, tickets, and any other type of arrangements, for loss of any articles during The Conference, the exhibits, or any associated program.

We reserve the right to substitute the early registration item, with another item with a list price of $50, if an item becomes unavailable. Actual early registration items may look different in color and size than those in this brochure or the website. The Conference is not responsible for any typographical errors.

Cancellation Policy
Cancellations: There will be a $200 processing fee for each conference, and $100 each workshop, if your cancellation notice is received in writing, on or before, January 27, 2012. Any cancellation notice received after January 27, 2012, will result in forfeiture of the full registration fee.

Substitutions: Substitutions can be made any time until February 15, 2012 without any additional fees.

Refunds: Refunds are not granted for failure to attend (no shows), late arrival, unattended events, or early departure. All refunds will be processed within 30 days after the Conference.