Dr. William Craddock
President, Craddock & Associates, Inc., Conway, AR, USA
Bill Craddock is a global trainer, author, and management consultant. He previously led staff and operations groups for a Fortune 300 company, and now works with organizations to provide pathways to organizational excellence. His clients range from small business to large corporations in both the for-profit and not-for-profit sectors. He is a Certified Senior Management System Specialist and a Certified Lead Auditor for Innovation Management Systems. Also, he is a Certified Professional Innovator, Lean Six Sigma Black Belt, and Project Management Professional. Bill has made presentations at ASQ World Conferences, PMI Global Congresses, and authored a PMI Thought Leadership White Paper on Change Management. He also has two edited book chapters in press: Sustainability and Organizational Longevity: Insights for Post-COVID-19 Organizations; and The Role of Leadership in Delivering Organizational Value Through Innovation and Change Management. Bill is a Master Examiner for the Baldrige Performance Excellence Program and has served as team leader, site visit team leader, and trainer. He is active in two ISO international Technical Committee – TC 176 (Quality Management and Quality Assurance) and TC 279 (Innovation Management), including serving in leadership roles. He is also a member of several professional associations including ASQ, IISE (Institute of Industrial and Systems Engineers) and IOAIP (International Association of Innovation Professionals). Bill has a Bachelor of Science in Electrical Engineering, Master of Industrial Engineering, a Doctorate in Higher Education, and is a Licensed Professional Engineer (PE).