Quality & Continuous Improvement Principal, FedEx Corporation, Memphis, TN, USA
Dimi Gencheva is Quality and Continuous Improvement Principal at FedEx Corporation. In this role she provides support to FedEx Express in maintaining their global ISO 9001:2015 certification, covering all direct served countries worldwide. A substantial part of the support activities includes the planning and coordination of external assessments in different part of the United States and worldwide.
As part of the Corporate Quality team at FedEx Corporation she also manages projects related to the integration of acquisitions into FedEx Express’ quality management system, development of ISO 9001:2015 related tools and guidance and manages various enterprise wide continuous improvement projects.
Dimi has background of almost 10 years as Lead Auditor for ISO 9001 in Europe and the United States and 8 years of experience in international trade and logistics before that.
Dimi has an MBA degree in International Trade from the University of Anhalt in Germany. She is also a certified Quality Driven Management (QDM) Expert and holds multiple certifications in project, change and innovation management. She enjoys spending time with her family, long walks in nature and traveling to new destinations.