QualiFIRE - How to Get People Excited About Quality

Marnie Schmidt, President/CEO, Marnie Schmidt ,LLC, Tampa, FL, USA

Keywords: Quality, Operations, Disruptor, Demand, Value, Win, Fail, Soft Skills, Managers, Selling

Industry: Manufacturing

Level: Intermediate

Abstract

How to get people excited about quality. Quality managers struggle with maintaining engagement within the organization as competing and often-changing priorities pull attention away from quality and change initiatives. Learn some strategic soft skills including "selling quality" and the "value proposition" to solidify commitment to the most value-added projects to the organization. Go beyond compliance with directives to real engagement by creating demand for the value your team can provide. Align with operations and their goals to foster winning relationships and achieve your goals.