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Conference Chair’s Message

To serve as the Chair of the 2022 ISO 9000 & Audits World Conference and working with the organizing committee has been a real privilege for me and a personal goal since the start of my quality journey. This is the 30th anniversary of this conference, and this year's program will no doubt help you build on your success in implementing best practices for your organization!

We have an exceptional program this year -- don't miss it!

One of the things many attendees have noted is the opportunity to grow their network of like-minded professionals when they attend this conference. We will have times set aside to interact, not only with your peers, but many of the most qualified people in the business. The ISO 9000 & Audits World Conference keeps you abreast of the current progress in applying the standard across a breadth of organizational types. Building connections, learning new ideas, and capturing new techniques to keep your own quality program relevant and responsive can be the result when you ... (read more)

Deadline to submit PowerPoints is

February 18, 2022

We are still accepting back up proposals. Click here for detailed information about proposal submission. SUBMIT A PROPOSAL  

Feel free to download ISO 9000 Zoom virtual backgrounds

EARLY REGISTRATION GIFTS
Deadline to receive an early registration gift: January 31, 2022

SUNDAY -  MARCH 27, 2022

PRE-CONFERENCE WORKSHOPS

ISO WS1

9:00 AM - 6:00 PM EDT

ISO 9001:2015 as a Tool for the Organization's New Normal

Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

CONFERENCE MEET & GREET

6:00 PM  7:00 PM EDT

SPEAKERS’ ORIENTATION MEETING
7:00 PM – 8:00 PM EDT
Track Chair: Brian Clark

MONDAY MORNING -  MARCH 28, 2022

ISO TRACK 1
KEYNOTE - USE YOUR QMS TO NAVIGATE THE FUTURE

9:00 AM – 9:10 AM EDT
Opening Remarks
Brian Clark,
Chair, 2022 ISO 9000 & Audits World Conference

9:10 AM – 9:45 AM; #ISO–011

Don’t Just Go Beyond ISO 9001, Take a Different Path and Apply ISO 9004

Dr. Isaac Sheps, Chair of the Central Committee for MS Standards, The Standards Institution of Israel, Ramat Hasharon, Israel

9:45 AM – 10:20 AM; #ISO–012

Planning for the Unknown

Lorri Hunt, President, Lorri Hunt & Associates, Inc., USA

10:20 AM – 10:55 AM; #ISO–013

The Great Resignation and How to React

David Disney, Internal Auditor, Cavendish Scott, Denver, CO, USA

Refreshment Break - 10:55 AM–11:30 AM EDT

ISO TRACK 2
BUSINESS CONTINUITY AND YOUR QMS

11:30 AM–12:05 PM; #ISO–021

Improving Personal Productivity

Matthew Morgan, Chief Business Process Officer, New York, NY, USA

11:30 AM –12:30 PM EDT; #ISO–022

Panel Discussion: Cool Stuff for Advanced QMS Applications

Moderator: Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

MONDAY AFTERNOON -  MARCH 28, 2022

LUNCH

12:00 - 1:00 PM

ISO TRACK 3
EXHIBITOR SHOWCASE - PART 1

1:10 PM - 1:40 PM

ISO TRACK 4
VIRTUAL AUDIT 
NEXT STEPS

2:00 PM – 2:35 PM; #ISO–041

Virtual ISO Audits – Using Remote Assessments to Manage Risks and Opportunities

Dimi Gencheva, Quality & Continuous Improvement Principal, FedEx Corporation, Memphis, TN, USA

2:35 PM – 3:10 PM; #ISO–042

Remote Auditing Two Years Later: What We've Learned

Denise Robitaille, Principal, Robitaille Associates, Southborough, MA, USA

3:10 PM – 3:45 PM; #ISO–043

A Case Study Illustrating Effective Virtual Auditing

Dr. Barbara Hurley, Senior Quality Assurance Engineer, GTRI, Atlanta, GA, USA

Co-Speaker: Angel Jaen

ISO TRACK 5
SHARPENING YOUR
QUALITY TOOLS

2:00 PM – 2:35 PM; #ISO–051

Process Interaction Diagrams - Audit Template Tool

Stephen Michael Baysinger, Executive Director, BayMerica LLC, Spring Branch, TX, USA

2:35 PM – 3:10 PM; #ISO–052

Selecting Quality Software

Nancy L. Pasquan, Principal, Eyes On, Inc., Escondido, CA, USA

3:10 PM – 3:45 PM; #ISO–053

Develop Market Leading Products with a High Degree of Quality

Frank Hutto, Principal Business Consultant, TIP Technologies, Waukesha, WI, USA

ISO TRACK 6
AEROSPACE/AS9100
THE NEXT PHASE

2:00 PM – 2:35 PM; #ISO–061

A Roadmap for Improvement - Aerospace Improvement Maturity Model (AIMM)

Alan Daniels, Quality Senior Manager, Boeing, Lake Stevens, WA, USA

Co-Speaker: Buddy Cressionnie

2:35 PM – 3:10 PM; #ISO–062

Upcoming Changes to Aerospace Certification with AS9104/1 Revisions

Roger Ritterbeck, Aerospace Program Manager, Bureau Veritas Certification North America, Houston, TX, USA

3:10 PM – 3:45 PM; #ISO–063

Unlocking the Full Potential of Quality Management Systems (QMS)

Alan Daniels, Quality Senior Manager, Boeing, Lake Stevens, WA, USA

Refreshment Break

3:45 PM – 4:15 PM EDT

ISO TRACK 7

MAKING YOUR AUDIT PROGRAM ROBUST

4:15 PM – 4:50 PM; #ISO–071

A Robust Internal Audit Program Is Necessary for a Successful QMS

Jack West, Principal, John West Consulting, LLC, The Woodlands, TX, USA

4:50 PM – 5:25 PM; #ISO–072

The One-Hour Audit – Applying Lean Systems to QMS Audits

Sean Fields, Partner, Sean Fields, Magnolia, TX, USA

Co-Speaker: Michael Sanders


5:25 PM – 6:00 PM; #ISO–073

Synergy Between Quality Management and Innovation Management Systems?

Dr. William Craddock, President, Craddock & Associates, Inc., Conway, AR, USA

ISO TRACK 8

WHAT COULD
GO WRONG?

4:15 PM – 4:50 PM; #ISO–081

Risk Based Thinking: What Could Possibly Go Wrong?

Andrew Cole, Manager, Tailored Solutions, BSI, Parrish, FL, USA

4:50 PM – 5:25 PM; #ISO–082

A Case Study: A Review of Audit Process for Supplier Selection

Scott Nicholson, VP Quality, Pelican Products, Torrance, CA, USA

Co-Speaker: Amin Ezzati

5:25 PM – 6:00 PM; #ISO–083

Mitigating Onsite Auditing Risks During COVID 19

Roderick A. Munro, Senior Lead Management Systems Auditor, LRQA, Houston, TX, USA


ISO TRACK 9
ISO 9000 SPEED NETWORKING

 6:00 PM – 6:40 PM

Brian Clark, Senior Datacenter & VM Engineer, Big River Steel, Osceola, Arkansas, USA


HAPPY HOUR & NETWORKING SESSION

Time to network with fellow Conferees!
7:00 PM – 8:00 PM EDT

TUESDAY MORNING -  MARCH 29, 2022

ISO TRACK 10
VIRTUAL & HYBRID AUDITS - WHAT IS NEW?

9:10 AM – 9:45 AM EDT; #ISO–101

Practical Tips to Rock Your Virtual Audit

Kristy Kistner, Director, Performance Excellence, ORAU, Harriman, TN, USA

 9:45 AM – 10:20 AM EDT; #ISO–102

How to Conduct Virtual Audits and Hybrid Audits in 2022?

Puthucode N. Rajamani, President, Rajamani Group LLC, Milltown, NJ, USA

 10:20 AM – 10:55 AM EDT; #ISO–103

Advancing Virtual Audits: Creating Partners and Audit Tools

Shauna WilsonPresident, Amazon Consulting, Inc., Corvallis, OR, USA


ISO TRACK 11
HOW TO INSPIRE AND ENGAGE PEOPLE

9:10 AM – 9:45 AM EDT; #ISO–111

Are “People” Missing from Your Management System?

Renee Macchi, Continuous Improvement Specialist, Snohomish County, Everett, WA, USA

Co-Speaker: Courtney Wallace

 9:45 AM – 10:20 AM EDT; #ISO–112

Inspire People to Achieve Principal Based Success

Deborah A. Barnes, Chief, Systems Engineer, SAIC, Silver Spring, MD, USA


ISO TRACK 12
ALIGNMENT &
INNOVATION IN QMS

9:10 AM – 9:45 AM EDT; #ISO–121

Aligning the QMS with a National Vision

Dr. Tim O'Hanlon, Strategic Advisor, Ascend Healthcare Solutions, Birmingham, WMD, UK

Co-Speaker: Dra. Dalia Khan

 9:45 AM – 10:20 AM EDT; #ISO–122

The Audit Aftermath: How to Drive and Embrace Change Within Your Organization

Katie Labedz, President, Learning to Lean, Hortonville, WI, USA


Refreshment Break

10:55 AM – 11:15 AM EDT

ISO TRACK 13
ELEMENTS OF A
NEW PHASE OF QMS

11:15 AM – 11:50 AM EDT; #ISO–131

A New Start for Management System Auditors – The IAAR Apprenticeship Program

Penny OuelletteAccreditation and Program Director, Orion Registrar, Inc., Arvada, CO, USA

Co-Speaker: Brad Shillito

11:50 AM – 12:25 PM; #ISO–132

Is the Implementation of ISO 9001 QMS Beneficial for Services?

Maria Achilleoudes, Independent, Operational Excellence Consultant and Trainer, Cyprus

ISO TRACK 14
CONQUERING RISK – PROVEN METHODS

11:15 AM – 11:50 AM EDT; #ISO–141

Advanced Risk Skills for QMS Professionals

Gregory Bruce Hutchins, Engineer, Quality Plus Engineering, Portland, OR, USA

11:50 AM – 12:25 PM; #ISO–142

Calibration - What Can Go Wrong? How to Minimize Risk

Harry Spinks, Quality Consultant, TechTrology LLC, Oakdale, MN, USA 

ISO TRACK 15
HITTING YOUR TARGETS
USING QMS

11:15 AM – 11:50 AM EDT; #ISO–151

Habit, Not Magic - Using QMS for Process Improvement

Mian Saqib Sohail, Senior Manager - Organization Development, Artistic Milliners, Karachi, Pakistan

11:50 AM – 12:25 PM; #ISO–152

ISO 9001 Audits: Using Bull’s-Eye Assessment Method (BeAM) for Better Results

Owen Ramsay, EMS & QMS Lead Assessor, LRQA, Houston, TX, USA

LUNCH

1:00 - 2:00 PM EDT


ISO TRACK 16
EXHIBITOR SHOWCASE - PART 2

1:10 PM -1:40 PM EDT

TUESDAY AFTERNOON -  MARCH 29, 2022

ISO TRACK 17
A MORE POTENT FMEA

2:00 PM – 2:35 PM EDT; #ISO–171

Using FMEA as a Tool for Stronger Design and Development

Mary McDonald, CEO/CTO, McDonald Consulting Group, Austin, TX, USA

2:35 PM – 3:00 PM; #ISO–172

FMEA RPN Scores, an Alternative Approach

Mark Allen Durivage, Managing Principal Consultant, Quality Systems Compliance LLC, Lambertville, MI, USA

ISO TRACK 18
EXPERT QMS TOOLS

2:00 PM – 2:35 PM EDT; #ISO–181

PPAP - What Software Does and Does Not Work & Why

John M. Cachat, Solution Theme Owner - Intelligent Supply Chain, Cyient, Cleveland, OH, USA

2:35 PM – 3:00 PM; #ISO–182

How to Audit the New AIAG/VDA Design and Process FMEAs

Patsy L. Brown, Consultant/Trainer, Brown & Associates Quality Consulting, Inc., Pine Bluff, AR, USA


ISO TRACK 19
END KEYNOTE

3:00 PM – 3:20 PM EDT; #ISO–182

Technology and its Impact on Quality Management

Brian Clark, Senior Datacenter & VM Engineer, Big River Steel, Osceola, Arkansas, USA


WEDNESDAY -  MARCH 30, 2022

ISO WS2
9:00 AM - 5:00 PM EDT
How to Effectively Use Internal Audits to Add Value

Charles Cianfrani, President, Green Lane Quality Management Services, LLC, Green Lane, PA, USA
Jack West,  Principal, John West Consulting, LLC, The Woodlands, TX, USA

JUST A FEW OF THE ISO 9000 & Audits WORLD CONFERENCE PARTICIPANTS

Government Organizations




Corporations

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(*) based on previous conference attendance






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