Please click here to download the Whova Instructions
Feel free to download ISO 9000 Zoom virtual backgrounds
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MONDAY MORNING - MARCH 2023
ISO TRACK 1
KEYNOTE - USE YOUR QMS TO NAVIGATE THE FUTURE Sapphire Zoom Room; Track Chair
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9:10 AM – 9:45 AM EDT; #ISO–011
Don’t Just Go Beyond ISO 9001, Take a Different Path and Apply ISO 9004

Dr. Isaac Sheps, Chair of the Central Committee for MS Standards, The Standards Institution of Israel, Ramat Hasharon, Israel
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9:45 AM – 10:20 AM EDT; #ISO–012 Planning for the Unknown

Lorri Hunt, President, Lorri Hunt & Associates, Inc., USA
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10:20 AM – 10:55 AM EDT; #ISO–013 The Great Resignation and How to React

David Disney, Internal Auditor, Cavendish Scott, Denver, CO, USA
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Break 10:55 AM–11:20 AM EDT
ISO TRACK 2
BUSINESS CONTINUITY AND YOUR QMS
Sapphire Zoom Room; Track Chair: Robert Freeman
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11:20 AM–11:55 AM EDT; #ISO–021
Improving Personal Productivity

Matthew Morgan, Chief Business Process Officer, New York, NY, USA
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11:55 AM –12:55 PM EDT; #ISO–022 PANEL DISCUSSION Virtual Audits – Risks & Opportunities
Moderator: Lorri Hunt, President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA
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MONDAY AFTERNOON - MARCH 2023
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LUNCH 1:00 PM - 2:00 PM EDT
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Gold Zoom Room; Coordinator: Amy Spomer
Please check out the exhibitors
1:10 PM -1:15 PM EDT
TIP Technologies - When Quality is Critical
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1:30 PM -1:50 PM EDT
BPA Solutions – 360° Audit Process with BPAQuality 365 and Microsoft 365
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ISO TRACK 4
VIRTUAL AUDIT
NEXT STEPS Sapphire Zoom Room Track Chair: Kathy Abbett
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2:00 PM – 2:35 PM EDT; #ISO–041
Virtual ISO Audits – Using Remote Assessments to Manage Risks and Opportunities

Dimi Gencheva, Quality & Continuous Improvement Principal, FedEx Corporation, Memphis, TN, USA
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2:35 PM – 3:10 PM EDT; #ISO–042
Advancing Virtual Audits: Creating Partners and Audit Tools
Shauna Wilson, President, Amazon Consulting, Inc., Corvallis, OR, USA
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3:10 PM – 3:45 PM EDT; #ISO–043
A Case Study Illustrating Effective Virtual Auditing 
Dr. Barbara Hurley, Senior Quality Assurance Engineer, GTRI, Atlanta, GA, USA
Co-Speaker: Angel Jaen
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ISO TRACK 5
SHARPENING YOUR
QUALITY TOOLS Ruby Zoom Room Track Chair: Nancy Pasquan
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2:00 PM – 2:35 PM EDT; #ISO–051
Process Interaction Diagrams - Audit Template Tool 
Stephen Michael Baysinger, Executive Director, BayMerica LLC, Spring Branch, TX, USA
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2:35 PM – 3:10 PM EDT; #ISO–052
Is the Implementation of ISO 9001 QMS Beneficial for Services? 
Maria Achilleoudes, Independent, Operational Excellence Consultant and Trainer, Cyprus
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3:10 PM – 3:45 PM EDT; #ISO–053
Develop Market Leading Products with a High Degree of Quality 
Frank Hutto, Principal Business Consultant, TIP Technologies, Waukesha, WI, USA
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ISO TRACK 6
AEROSPACE/AS9100
THE NEXT PHASE Jade Zoom Room Track Chair: Charli Hoialmen
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2:00 PM – 2:35 PM EDT; #ISO–061
A Roadmap for Improvement - Aerospace Improvement Maturity Model (AIMM) 
Alan Daniels, Quality Senior Manager, Boeing, Lake Stevens, WA, USA 
Co-Speaker: Buddy Cressionnie
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2:35 PM – 3:10 PM EDT; #ISO–062
Upcoming Changes to Aerospace Certification with AS9104/1 Revisions

Roger Ritterbeck, Aerospace Program Manager, Bureau Veritas Certification North America, Houston, TX, USA
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3:10 PM – 3:45 PM EDT; #ISO–063
Unlocking the Full Potential of Quality Management Systems (QMS) 
Alan Daniels, Quality Senior Manager, Boeing, Lake Stevens, WA, USA
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Break 3:45 PM – 4:15 PM EDT
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ISO TRACK 7
MAKING YOUR AUDIT PROGRAM ROBUST Sapphire Zoom Room Track Chair: Lorri Hunt
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4:15 PM – 4:50 PM EDT; #ISO–071
A Robust Internal Audit Program Is Necessary for a Successful QMS 
Jack West, Principal, John West Consulting, LLC, The Woodlands, TX, USA
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4:50 PM – 5:25 PM EDT; #ISO–072
The One-Hour Audit – Applying Lean Systems to QMS Audits 
Sean Fields, Network Member, BeehiveFund, Magnolia, TX, USA
Co-Speaker: Michael Sanders
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5:25 PM – 6:00 PM EDT; #ISO–073
Synergy Between Quality Management and Innovation Management Systems?
Dr. William Craddock, President, Craddock & Associates, Inc., Conway, AR, USA
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ISO TRACK 8
WHAT COULD
GO WRONG?
Ruby Zoom Room
Track Chair: Nancy Pasquan; Coordinator: Amy Spomer
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4:15 PM – 4:50 PM EDT; #ISO–081
Mitigating Onsite Auditing Risks During COVID 19 
Roderick A. Munro, Senior Lead Management Systems Auditor, LRQA, Houston, TX, USA
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4:50 PM – 5:25 PM EDT; #ISO–082
Risk Based Thinking: What Could Possibly Go Wrong?

Andrew Cole, Manager, Tailored Solutions, BSI, Parrish, FL, USA
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HAPPY HOUR & NETWORKING SESSION
Time to network with fellow Conferees! 7:00 PM – 8:00 PM EDT
TUESDAY MORNING - MARCH 2023
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