Dr. Isaac Sheps
Chair of the Central Committee for MS Standards, The Standards Institution of Israel, Ramat Hasharon, Israel
Isaac Sheps professional journey is a combination of studies, top management positions and professional activities. Educated in industrial engineering and management; holds an MBA degree and PhD in economics. Retired in 2016 after holding positions of President and CEO of Carlsberg group companies in Romania, Serbia, Croatia, South East Europe, UK, Russia and member of Carlsberg Group Executive Committee as Senior Vice President Eastern Europe covering all former Soviet Union countries. At his time in Russia Dr. Sheps was also the chair of the Russian Beer Association. Prior to joining Carlsberg, Dr. Sheps held top management positions in the electronic and electro-optic industries (in Israel). Prior to his civilian positions Dr. Sheps served in the Israel Air Force for 15 years as an officer reaching the rank of Lieutenant Colonel. In May 2013, Dr. Sheps received Denmark’s Royal Medal of Honour in recognition of outstanding and meritorious effort in promoting Danish products abroad.
Dr. Isaac Sheps is a recognized expert on global management, leadership and quality management. For the last 25 years he has been a member of the international committee ISO/TC176, responsible for developing the ISO 9000 family of standards, member of the WG that developed ISO 9001:2015 and convener of the WG that developed ISO 9004:2018, and currently member of ISO/TMBG/JTCG-TF 14 responsible for the revision of the High-Level Structure for MSS. Author of numerous papers on managing for sustained success of an organization, quality management and productivity. Coauthor of the book ‘The Journey – Achieving sustained organizational success’ published in May 2019 by ASQ Quality Press.
As of 1st of Sep. 2016 Dr. Sheps is chair of the Israeli Standard Institute Central Committee for MS Standards.
Co-Speaker: John E. (Jack) West
Past Chair US TAG to TC 176 & Member of SC 2 WG on the QMPs, The Woodlands, TX, USA
Principal, John West Consulting, LLC, The Woodlands, TX, USA
Jack West is a co-editor of the ASQ ISO 9000:2000 Handbook, and co-author of ISO 9001:2000 Explained, ISO 9001:2000, An Audio Workshop and Master Slide Presentation, Cracking the Case of ISO 9001:2000 for Manufacturing, Cracking the Case of ISO 9001:2000 for Service, How to Audit the Process-Based QMS, all published by the American Society for Quality, and Unlocking the Power of Your QMS.
He also has produced the video programs on Internal Auditing Basics, Dealing with External Auditors, and Quality Basics published by INFORM and also available from ASQ.
He was the 2003 recipient of the ASQ's Freund Marquardt Award for his work related to standards.