AQI
AGENDA
Hunt, Lorri

BIOGRAPHY

Lorri Hunt

President, Lorri Hunt & Associates, Inc., Kansas City, MO, USA

Lorri Hunt has been implementing and auditing quality management systems to ISO 9001 in diverse organizations for over 25 years. She is an active member of the U. S. Technical Advisory Group to ISO Technical Committee 176 (ISO TC176). She served as an expert from ISO TC176/SC2 to participate on revision of Annex SL, the source document that provides the high-level structure that includes identical text and definitions from the ISO Directives.

She was a co-convener for ISO 9001:2015, TS9002, and The Small and Medium Enterprise Handbook for Implementing ISO 9001:2015. She also served as the International Deputy Task Group Leader for the ISO 9001:2008 amendment and as the convener for ISO 10007 Configuration Management.

As the head of delegation for ISO TC176/SC2 from 2009-2018, she was responsible for overseeing the development of consensus positions for the United States related to ISO 9001 and ISO 9004. She was also a member of US TAG to PC 302 Guidelines for Auditing Management Systems.

Lorri is most often recognized for using her extensive experience in standards development and auditing to assist organizations in implementing ISO 9001 using a common sense approach. She is the president of Lorri Hunt & Associates Inc.

Lorri frequently contributes to quality publications and journals and is a co-author to The ISO 9001:2015 Handbook – A Practical Guide to Implementation. She is a frequent speaker at conferences all over the world and an Exemplar Global certified lead auditor.

ABSTRACT 1

Energize Your QMS - Don't Let it Quiet Quit

The environment in which organizations now manage their quality management system (QMS) is drastically different than the environment in which the QMS was developed.

Organizations are faced with challenges related to resources and supply chain. In addition to organizations being able to hire employees, the phenomenon of “quiet quitting” is being discussed more frequently. With quiet quitting, employees continue to work, but no longer go the extra mile in their job. There is debate that this scenario has always existed but has recently become more prevalent. Quiet quitting can also apply to an organization’s QMS.

Organizations have implemented a system that meets requirements but do not necessarily go the extra mile to improve that system. This could be caused by turnover in the quality professional role, the availability of resources to work on continual improvement projects when workloads are heavy, and the increasing number of employees who are working at home. It could also relate to the approach by some organizations to do the minimum to maintain their QMS.

ABSTRACT 2

Panel Discussion: Future Proof Your QMS

Future-proofing is the process of anticipating the future and developing methods of minimizing the effects of shocks and stresses of future events.

This concept relates to the current ISO 9001 requirement of identifying risks and opportunities and determining actions to address them. It is also similar to the legacy requirement of preventive action.

When an organization addresses these actions, the core of the QMS is strengthened.This workshop will use a combination of real-life illustrations and do's and don'ts for a quality management system.

Each clause reviewed will include a summary of how you can “strengthen your core.” It will also discuss how future proofing can be used to enhance the organization’s QMS.

This training will bring it back to the basics every quality professional needs to know to have an effective ISO 9001 quality management system and will review tools and methods that can be used to ensure the focus stays on the journey and not the race.

This workshop will focus on providing examples of how to strengthen the core of your quality management system.

Methods to implement core requirements
How to improve the methods of conformity currently implemented in your organization.
How to make your quality management system part of day-to-day business activities without losing the focus needed to maintain conformity

Whether you are just getting started on the ISO journey or need to refresh your skills set, this webinar is for you.