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Laura Halleck

Laura Halleck, Sr. QMS Consultant, Quality Support Group, Pelham, NH, USA

Laura has over 20 years of experience in manufacturing engineering, quality engineering, quality assurance and Six Sigma process improvement for the Automotive, Medical Device, and Aerospace and Defense Industries.

As a Quality Manager, Laura has led an automotive technology start up to ISO 9001:2015 certification and maintained AS9100 certification for a high reliability semiconductor manufacturer. She specializes in guiding organizations through quality management systems (ISO 9001, AS9100, IATF 16949, ISO 13485) certification and maintenance, including gap assessments, systems implementation, training and internal auditing.

Her training specialties also include Root Cause Analysis, Corrective Action, 8D Structured Problem Solving, Automotive Core Tools (APQP, PPAP, MSA, SPC, FMEA, and Control Plan), and Aerospace APQP and PPAP per AS9145.

Laura received an M.B.A. from the University of Massachusetts Lowell, an M.S. in Industrial & Systems Engineering from Georgia Institute of Technology and a B.S. in Industrial & Management Engineering from Rensselaer Polytechnic Institute.


Reduce Supplier Risk and Ensure Customer Satisfaction Through PPAP

The application of PPAP is being expanded beyond the automotive industry, most recently to aerospace and defense with the release of AS9145. The AS9145 Aerospace standard was created to define the aviation, space, and defense process requirements for Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP).

The APQP process defines a methodology for ensuring that the product development processes deployed throughout the aviation, space, and defense industries are fully integrated phased processes that extend from concept and design through manufacturing process planning and execution, and on into product use, service, and customer feedback. The PPAP is an output of APQP confirming that the production process has demonstrated the potential to produce products that consistently fulfill all requirements at the customer demand rate.

This presentation will address how applying PPAP tools appropriately can mitigate risks for both the supplier and customer, thereby increasing profits and enhancing customer satisfaction. A brief overview of Advanced Product Quality Planning (APQP) and it's relationship to PPAP will be given along with an overview of the core tools used in PPAP (FFMEA, Control Plan, MSA, Process Capability, SPC). These core tools are used during the Product and Process Development phases of New Product Introduction (NPI) and during certain events such as failure investigation or engineering changes.


Inside Tips for Improving Your Internal Audits

Many internal auditors only have experience with their own organization’s quality management system. This can lead to cookie cutter audits and a stagnant QMS. As a QMS Consultant who performs internal audits on a contract basis, the presenter has had the opportunity to learn about many different organizations’ quality management systems in various industries, including both what does work and what doesn't.

In this presentation, you will be able to gain from the benefit of that experience. The presenter will share best practices based on over 40 internal audits completed for 20 organizations in the Aerospace and Defense, Automotive, and Medical Device Industries among others. This presentation will not just provide a listing of audit nonconformances but will give you actionable ideas for prevention or correction of similar nonconformances in your own organization as well as opportunities for improvement.

You will also have an opportunity to get specific tips and recommendations on your own quality management system during the Q&A portion of the presentation.


Government Organizations


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(*) based on previous conference attendance

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